Privacy Policy

Effective Date: 5/1/25

At The Birch Glen Lodge, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://thebirchglenlodge.com/.

1. Information We Collect

We may collect the following types of personal and technical information:

• Contact Information (such as name, phone number, email address)
• Reservation Details (such as dates of stay, number of guests)
• Payment Information (via our third-party booking engine)
• Technical Information (such as IP address, browser type, and device data)
• Location Information (based on your IP address)
• Usage Data through cookies and analytics tools

2. How We Collect Information

We collect information through:

• Booking and contact forms on our website
• Third-party platforms such as booking engines or payment processors
• Analytics and advertising tools like Google Analytics and Facebook Pixel
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and confirm your reservations
• Respond to inquiries and provide customer support
• Send you booking confirmations and updates
• Improve our website and services
• Run marketing and remarketing campaigns
• Comply with legal obligations

4. Sharing Your Information

We may share your information with trusted third-party providers who assist us in operating our website and delivering services, including:

• Booking and payment processors
• Marketing and advertising platforms
• Email and communication services

These providers are only authorized to use your information as necessary to perform services on our behalf.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve your browsing experience
• Analyze website traffic and usage
• Serve relevant ads through remarketing tools

You can modify your cookie settings through your browser. By using our website, you consent to our use of cookies as described in this policy.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

If you would like to:

• Access, correct, or delete your personal information
• Opt out of marketing emails or data collection tools

You may contact us using the information below.

8. Contact Us

For any questions about this privacy policy or your data, please contact:

The Birch Glen Lodge
info@thebirchglenlodge.com
208-382-4238

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a new effective date.